Bug Fix
Correct speaker labels on outbound call transcripts
Call transcripts for outbound calls no longer swap the [Agent] and [Customer] labels.
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Product Updates & Releases
Improvement
Longer-lasting invitations and resend for expired invites
Team invitations now last 20 days (up from 7), and expired invitations stay visible so you can resend them with one click.
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Feature
Sure Send Connect Free Trial
Try Sure Send Connect free for individual agents, whether the team pays or the agent subscribes personally.
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Feature
Send hand-picked listings from a saved search
Browse every listing a contact's saved search matches, check the ones you want, and email them with your own subject and message.
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Bug Fix
Connect activity now includes complete property details
Property views, favorites, searches, saved searches, registrations, and inquiries from Connect now appear consistently in contact activity feeds.
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Feature
Connect Team Branding
Team admins can set Connect branding once — colors, fonts, brokerage name & logo, custom CSS and header/footer — and agents adopt it automatically with a "Use team branding" toggle.
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Feature
Apply a default saved search when you invite clients to Connect
Attach a saved search to a Connect invite — as soon as an invited client accepts, that search is created for them so they start getting matching listing alerts right away. Save searches you use often as reusable templates.
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Improvement
Connect templates: see a real preview of every page style
The Connect setup wizard and the dashboard Appearance tab now show a real thumbnail of each page template, so you can see what a layout looks like before you pick it.
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Feature
Speed Dial & Voicemail Drop for Call Lists
Auto-advance and auto-dial your way through a call list, and drop a pre-recorded voicemail with one click.
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Improvement
Chat widget: visitors can start a new conversation
Returning visitors on your website's AI chat widget can now start a fresh conversation about a new topic — no more being stuck in an old thread.
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