What’s New
Utility Connect now has its own home in SureSend. Account owners and admins will
find a Utility Connect tab in the side navigation, directly below Connect.
Features
- One opt-in for the whole account — turning on Utility Connect enables the
Concierge Service for every team and agent under your account. Your
connection is verified with Utility Connect the moment you opt in, so a
configuration problem surfaces immediately instead of on your first referral. - Enterprise rollout — enterprise admins can push the opt-in to every
branch at once, and choose how referral revenue is routed: each branch earns
and withdraws its own balance, or all earnings accrue at the enterprise
level. Branches always see their own referral performance either way. - A single home for what’s next — once opted in, the tab shows your
referral counts and payout-setup status, and is where automatic enrollment,
earnings, and the attribution dashboard will live as they roll out.
Agents are unaffected: nothing Utility Connect–related appears anywhere in the
product until an account opts in here.